Comment Policy

We value and encourage customer feedback, and we invite you to share your thoughts, experiences, and images (if you choose) under our posts or product listings. By submitting a comment, you agree to abide by the following guidelines:

1. Eligibility to Comment

   • You may post a comment only if you have made a purchase from our store. This helps ensure that feedback is relevant and comes from verified customers.

2. Review and Moderation

   • All comments, including text and images, are subject to review by our team prior to being publicly visible.
   • We reserve the right to approve, reject, or remove any comment at our sole discretion without prior notice.

3. Respectful Content

   • Please be respectful and courteous. Comments containing offensive language or slurs, threats, harassment, explicit content, or graphic violence are not permitted.
   • Any content that promotes or endorses hate speech, discrimination (based on race, ethnicity, religion, gender, disability, or any other characteristic), or violence will be removed immediately.

4. Relevancy and Accuracy

   • Keep comments related to the product, your experience, or the post’s topic. Irrelevant content or spam will be removed.
   • If you notice an issue or error in a product description, or if you have a concern unrelated to the specific post, kindly contact us directly so we can address it promptly.

5. Intellectual Property and Rights

   • By posting comments or images, you represent and warrant that you own or have permission to use any content you share.
   • You grant us a non-exclusive, royalty-free license to use, reproduce, and display your posted content in connection with our business and marketing efforts.

6. Privacy and Personal Information

   • Do not share personal information (such as addresses, phone numbers, or payment details) in your comments. We are not liable for any issues arising from the public disclosure of such information.

7. No Commercial or Promotional Content

   • Comments intended solely for self-promotion, marketing, or linking to unrelated websites are prohibited.
   • We will remove any content deemed to be spam or overly promotional.

8. Reporting Concerns

   • If you see a comment that violates this policy or have concerns about any content, please notify us. We will review and take appropriate action as necessary.

9. Policy Changes

   • We reserve the right to update or modify this Comment Policy at any time. Changes take effect upon posting, and continued use of the commenting feature indicates your acceptance of any updates.

Thank you for helping us maintain a supportive and informative community. We appreciate your feedback and cooperation. If you have any questions regarding this Comment Policy or wish to report content, please contact us at support@lauds.com.