Corporate Governance

Our Governance Philosophy

At lauds.com (under Bestacy Inc.), we place customer satisfaction at the forefront of everything we do. While many organizations emphasize shareholder value, our priority is creating meaningful, enduring jewelry at a fair price point. Our motto, “Every Detail Matters,” encapsulates our unwavering commitment to quality, integrity, and respect for global cultural norms.

Board and Executive Leadership

Our operating Board comprises individuals dedicated to delivering on our mission and vision. Each department head is an integral part of our governance structure, ensuring consistent oversight, strategic planning, and transparent communication.

• Chief Executive Officer (CEO)
  Oversees overall corporate strategy, fosters innovation, and ensures alignment with our mission of providing meaningful, enduring jewelry.

• Chief Operating Officer (COO)
  Manages day-to-day operations, streamlines processes, and ensures each department functions cohesively and efficiently.

• Chief Finance Officer (CFO)
  Oversees financial planning, budgeting, and auditing, maintaining financial stability, transparency, and compliance with local and international regulations.

• Chief Marketing Officer (CMO)
  Develops and executes global marketing strategies, elevates brand presence, and ensures that our communications reflect our vision and core values.

• Quality Control Director
  Maintains rigorous quality standards throughout every stage of the design and production process, upholding our “Every Detail Matters” mantra.

• Supply Chain Director
  Ensures ethical sourcing, timely inventory management, and responsible distribution, adhering to local and international standards.

• Customer Service Director
  Leads all customer engagement initiatives, including support channels, feedback mechanisms, and satisfaction metrics, ensuring our commitment to delivering an exceptional experience.

Mission and Vision

• Mission: To create jewelry that is visually stunning, meaningful, and enduring.
• Vision: To redefine what it means to own a diamond, ensuring everyone can enjoy the beauty and elegance of fine jewelry.

Ethical and Legal Compliance

1. Local and International Law Adherence

   • As an international business, we strictly adhere to the laws and regulations of each region in which we operate. We continually monitor legal changes to ensure full compliance.

2. Respect for Cultural Diversity

   • We acknowledge and respect the varied habits, cultures, religions, and political environments of our global customer base. This commitment guides our product design, marketing approach, and customer interactions.

3. Commitment to Fair Business Practices

   • We maintain transparent supply chains, engage in ethical sourcing of materials, and follow environmentally responsible practices wherever possible.

Customer-Centric Governance

1. Customer Satisfaction First

   • In our governance structure, customer satisfaction takes priority over shareholder returns. This principle informs every decision we make, from product innovation to pricing strategies.

2. Quality and Value Alignment

   • Each department is tasked with delivering the highest quality possible at a fair price, ensuring our customers receive exceptional value.

3. Open Feedback Channels

   • We welcome feedback through multiple platforms (email, social media, product reviews). This feedback is shared at the board level to drive continuous improvement and foster trust.

Board Oversight and Communication

• Regular Board Meetings: Our leadership convenes periodically to assess progress, address challenges, and set strategic goals.
• Reporting and Transparency: The CFO coordinates with a third-party auditor for annual audits, ensuring accurate financial reporting and demonstrating accountability to all stakeholders.
• Strategic Initiatives: The COO and department heads collaborate to manage organizational growth, product pipeline, and expansion into new markets.

Supporting Policies and Codes

• Code of Ethics: We enforce a strict ethical code that promotes honesty, integrity, and respect throughout the company.
• Anti-Discrimination and Inclusion: Our workforce policies encourage an inclusive environment, celebrating diversity in all forms.
• Whistleblower Protection: Employees and partners can report concerns confidentially, secure in the knowledge that they will be protected from retaliation.

Building Trust and Credibility

• Continuous Improvement: “Every Detail Matters” is not just a motto—it’s the standard we apply to each product, interaction, and initiative.
• Global Perspective: Our leadership team is dedicated to understanding and adapting to regional nuances, ensuring that our products resonate with customers worldwide.

Contact and Further Information

For inquiries about our governance practices, strategic direction, or ethical standards, please reach out to:

Email: support@lauds.com

Phone: +1 656-999-2222

Address: 1178 Broadway, 3F Suite#3370, New York, NY 10001, United States